FAQs

HOW DO YOU CALCULATE YOUR SHIPPING RATES?

Shipping costs you what NZ Post or Royal Mail costs us! 

DO YOU SHIP INTERNATIONALLY? 

Yes we ship to UK, Europe Australia & USD! Please contact us for rates if your country is not listed. 

WHAT CURRENCY ARE WE CHARGED IN?

You will be charged in NZ dollars using the current up to date XE rate

WHAT IS YOUR RETURNS POLICY?

Return your item unworn and/ or unused within 14 days of purchase and we will provide you with a full refund.

WHO ARE THE PRODUCTS NAMED AFTER? 

All of our jewellery is named after people that inspire us, our mandala mats after famous artists and our leather bags after Greek goddesses. 

WHAT SIZE RING WILL FIT ME?

To find out your ring size simply wrap a piece of cotton around your ring finger and then measure the length of the cotton against a ruler to give your ring size in mm. size 5 = 49mm, size 6 = 52mm, size 7 = 54.5mm.

WHAT ARE THE LENGTH OF THE MEDIUM AND LONG CHAINS? 

The medium chain is 71cm excluding the clasp. The long chain is 104cm excluding the clasp.

MY LEATHER BAG IS SLIGHTLY LIGHTER THAN I THOUGHT IT WOULD BE, WHAT SHOULD I DO?

The leather will naturally become a darker deeper tan colour with wear and tear, if you'd like to speed that process up please leave it in direct sunlight when you are not using it (or 15-20 days) - remember to turn your bag! Alternatively please see below on how to oil your bag to a achieve a DARK CHOCOLATE BROWN finish.

WHY SHOULD I OIL MY BAG?

If you'd like a dark finish to your bag this is the quickest way to achieve that look. Please choose your oil carefully to achieve the look you desire. PLEASE NOTE THIS IS TO ACHIEVE A DARK CHOCOLATE BROWN, IF YOU WOULD LIKE A SLIGHTLY DARKER TAN PLEASE SEE ABOVE.

HOW DO I CONDITION THE LEATHER TO MAKE IT MORE SUPPLE? 

If you would like to condition your bag please use leather conditioner and follow the instructions as per the bottle.  

HOW DO I OIL MY BAG?

If you would like to achieve a dark chocolate brown look, we recommend using coconut oil. All you'll need is a cotton pad and some coconut oil. Put a small amount of coconut oil on the cotton pad, use sparingly at first, the more you use the darker the bag will go! Apply using a small circular motion, remember to move the buckles and get all areas of the bag. Leave it for a day for the oil to soak in. Repeat if you'd like to achieve a darker finish or you are good to go!

WHAT SHALL I DO IF I LOSE AN EARRING? 

 Please get in touch with us as we can sell singles. These will be charged at half the rate of one pair. 

HOW DO I CARE FOR MY JEWELLERY? 

We recommend you use pure or concentrated lemon juice to clean your 100% brass products. Just put a liberal amount of lemon juice on a cotton pad and rub over the jewellery!

I WOULD LIKE TO CUSTOM DESIGN MY OWN PIECE OF JEWELLERY WHAT DO I DO?

This is possible! Please contact us so we can discuss the process, rates and lead times with you.  

I WOULD LIKE TO STOCK YOUR PRODUCTS, WHAT SHOULD I DO?

Please get in touch with us for wholesale rates and our full catalogue of products. 

DO YOU GIVE TO CHARITY?

YES! Every month we donate a percentage of our profits and our time to cook for friends in the local community.